Collaboration

Features to update colleagues and external contacts with the push of a button

Real-time

Full overview of all inquiries in one place. Always on time, always live

Customization

Better structure and workflow to tailor the feed to your preferences

Automation

Solutions that help you spend your time on what counts

Organized conversations

Get a full overview of the customer dialogue across all channels. Everything in one place.

Every single post, message, comment or reply is a separate ticket. Even better - your conversations are organized in smart groups for complete control over the communication with your customers.

Tailor the feed, search and filter so that the amount of information is manageable.

Collaboration

Collaboration on every step of the community management process. Assign tasks at the touch of a button. All updates take place in real time and everyone has an overview of the dialogue in one place. Create drafts to the responses and send questions and inquiries to external parties with ease. The person does not need to log in to the system. A pack of features to give you confidence that your communication is flawless.

Automation and Control

Know when someone of your colleagues is responding on a ticket or typing a reply. Know if another user has already posted a response to the same comment you are answering. Schedule responses for publishing at a later date. Set auto-answers to take care of your conversations until you’re back. Or activate your Cruise Controls. All inquiries related to a post or advertisement are gathered in one place.

Engagement and Loyalty

Contests increase the engagement and may really hit the mark for your brand's reach. Make sure to use our Snooze-function to avoid being overloaded with tickets while it’s on. Later use the integrated Pick-a-winner to randomly or by given keywords draw a winner.

Statistics

We always measure everything. With all statistics gathered in one place, it becomes easy to retrieve relevant data for use both internally and externally.

Get all the numbers and graphs to prove your effort, because what you do is important. Track your performance by time and quantity. Visualize the conversations, ratings, and activities across brands, teams, and persons. It’s your “Because I’m worth it” – sheet!

See 24SevenInbox in action!

Start FREE trial

Simplifying your digital communication

Smart and time-saving solution for all Facebook, Messenger, Instagram, Ads communication that gives you full control over building your customer relations 24/7. Have them all together neatly organized in a unified workplace.

Pricing plans

Monthly

For small teams in need of an efficient social communication management tool.

EUR 149/mo
Start FREE trial
  • 3 Social channels - Facebook, Messenger, Instagram
  • 10 Team members
  • Drafts
  • Schedule responses
  • External and Internal review
  • Predefined and auto answers
  • Cruise control
  • Pick a winner
  • Performance statistics
.

THIS IS WHAT CUSTOMERS SAY ABOUT 24SevenSocial

After more than 10 years as a customer, I am brilliantly satisfied. The tools from 24SevenSocial make the working day more efficient and we save a lot of time. This means that we can quickly follow up inquiries about our ads and campaigns
Stig S. Johannessen Coordinator for social media
24SevenSocial gives us a better structure in our work and makes it easier to make sure everyone who asks questions gets answers. A good overview means better flow in the work
Rune Aasen Supervisor, winner of the Best customer service of the year in social media 2018.

Contacts

24SevenSocial Norway

Dyrmyrgata 4
NO-3611, Kongsberg
+47 404 14 700

24SevenSocial Bulgaria

zhk Gotse Delchev, bl. 22
ent. A, fl. 8, apt. 38 – Sofia
+359 889 930 060

24SevenSocial empowers brands to succeed in digital marketing. The Platform offers smart and time-saving solutions for Facebook, Instagram and Twitter marketing.

Scalable and versatile service, optimal for both fresh SMBs as well as for large organizations experienced in Social Media, with varying budgets and campaign needs.

© Copyright 2020 24SevenSocial
All Rights Reserved

  • Follow us